JN in Brooks Green
My second order with yourselves. Very impressed so far, I think your firelighters are first class, very neatly delivered.
Another happy customer
You delivered the logs when you said and exactly where I indicated. Thanks
(Extract from the completed survey form)
AG Horsham
Delivery driver very obliging. Placed delivery exactly where we wanted.
Another happy customer
Yes, nice and dry wood, good size to fit fire.
Very friendly driver, unloaded in good position for putting away.
Thank you J. D.
"Just a quick note to say a big thank you to the lovely man who delivered my logs today and also volunteered his help in moving a heavy plant from my car into my house.
Really appreciated him going the extra mile and giving great customer service."
Another happy customer
Very satisfied ....especially with the burn quality of the Ash logs.
Very pleased especially with Steve the helpful driver.
Another happy customer
Very pleased with your service
Both ladies I spoke to on the phone were very helpful. The driver was also very polite and efficient.
Another happy customer
Fantastic! Ordering was easy. Delivery was quick. Logs were cut to good sizes and were dry. Delivery driver was excellent, barrowing the bag round the back for us.
Another happy customer
We were out when the delivery came. We found the logs beautifully stacked in our shed. Excellent service.
Another happy customer
Good quality stackable split logs and good value
Another happy customer
- Absolutely, top drawer quality of bone dry logs at a very fair price. The logs were all cut to a very even length which is important to me as they are stacked in recesses either side of my log burning stove. They fit perfectly.
- Your delivery tuck driver/unloader was very cheerful and quick at his job.
- I rate my service score at 110%, so I don't think there is much more you can do to improve my buying experiences.
- I also use your charcoal, which is of the best quality I've found in Sussex & Surrey.
Another happy customer
Never had a problem with your supplies, always buy from you
Another happy customer
Charcoal is the best I have ever used.Driver was very helpful
Another happy customer
prompt attention to my order, cheerful and helpful driver, all was fine as usual
Another happy customer
Great service, dad used to use fourseasonsfuel too and now we have a new fireplace going I knew just where to go!
Another happy customer
Great service as always - we have been using Four Seasons Fuel since circa 2008 and have always been provided with a fantastic service.
Another happy customer
Have been ordering coal from a coal merchant for years. Delivery not as good so plan to order logs & coal from you next time.
Anonymous survey
Your service was first class!
Thank you for your prompt service, friendly contacts with office staff and delivery driver.
E.S
what great service the delivery driver place into our garage just were we wanted them, we try the kiln dry logs just to make sure they will burn, what can I say true to there word they started very well tall flame with heat we even had to put the guard in front of the fire because of the heat, we will ORDER kiln dry wood AGAIN & AGAIN. well done to all at four seasons ***** thank you
Another happy customer
Extremely helpful, collected from yard, loaded into car for me.
I shall be using Four Seasons on a regular basis during the heating season for my log supplies.
Another happy customer
Very reliable and trustworthy company
Another happy customer
The delivery driver was a delightfully helpful and pleasant person and I would like him to receive my sincerest thanks.
J.H
The ash wood was so dry and great quality, I just can't wait to start the first year fire this winter. The delivery service was first class. will be ordering more soon..
AL, Horsham
We'd use you again! Impressed with the quality of the wood plus the speedy delivery!
Happy customer, Worthing
The logs are first class - dry and well sized, very good value
Excellent delivery service. on time and very polite delivery person
Another happy customer
Excellent service even emptied the bags of coal into my bunker.
Another happy customer
All went smoothly and driver packed logs neatly in garage.
Another happy customer
Good service, delivery was quick and efficient and I was kept updated on delivery time
Would recommend as have used for over four years now and never been disappointed
JJ, Polegate
Quick and friendly and someone even loaded our car for us. The best logs we've had! Nice and dry and burn well! We will be back for more!
DM, Loxwood
The ordering process was quick and simple; the customer services team great at providing details as to the delivery timing and the driver was simply fantastic in helping deliver the logs precisely where we wanted them.
Anonymous survey
Really good quality wood all the way through the bag and very courteously placed on the drive. Keep the summer sales going and you’ll have a customer for life. Good work team – well pleased!
Another happy customer
I'm a regular customer having spent around £1,400 with you in the last 12 months. The product is excellent and I am very happy with the service.
Another happy customer
Great service. Very helpful and courteous delivery man. Thank you.
M in Warninglid
Such lovely logs - almost seems a shame to burn them!
PL, Maplehurst
I'm glad you are there. Lots of useful products in one place. We use your gas, charcoal and logs regularly. Thank you!
Another happy customer
Easy web transaction, delivered to my drive within two days, and logs in a weather proof bag so no rush to unload - excellent service thank you!
Another happy customer
Product is top notch - very well burning, consistently high quality and nicely dry. The best would I've burnt on my log burner in years.
D.H
Thanks for your help, we will back at some stage as I like the service and setup you provide.
Another happy customer
The service provided was great. Good communication from the four seasons team and a friendly driver on drop off.
Another happy customer
I ordered 10 handy bags of kiln dried logs for collection.
They are good quality logs and burn well. Lots of heat.
Another happy customer
I am very pleased with the quality of the logs. I have not tried the coal yet but I am sure its going to be as good as you say.
I was very impressed with the delivery especially the use of the crane lorry and the jumbo bags it makes life much easier, I can relocate them to the log store when am ready.
Thanks for a great service and great products, I will recommend you to everyone I know
CW
"The chimney sweep came today and cleaned our wood burning stove chimney. He did a wonderful job so we are ready for the winter burn. Nice to beat the autumn/winter rush!" c.w
DC, Worthing
Great Service from a local supplier - website easy to use and will certainly be back for more soon
Anonymous survey
Very pleased---- good quality hardwood logs.
Excellent service ---- Gentleman who delivered went out of his way to place the bag down the drive.Quick delivery also.
